Latest News

News update:

From the 1st July, the NHS will change how it shares your GP medical record. The General Practice Data for Planning and Research data extract by NHS Digital from GP Practices across England will help the NHS to improve health and care services for everyone, by collecting patient data and holding it in a central national database. 
This is an upgrade to an existing similar process called GPES – General Practice Extract Service, this new data collection will be more efficient, effective, and much more frequent. 
For example, patient data held in this new national database can help the NHS to:
•    monitor the long-term safety and effectiveness of care
•    plan how to deliver better health and care services
•    prevent the spread of infectious diseases
•    identify new treatments and medicines through health research
If you would not like your GP data shared with NHS Digital using GPDPR, you need to register an opt-out with your GP Practice, before the 23rd of June 2021. In this article we explain:
- How the opt-outs work
- What you might want to consider before making a decision
Visit for more information to help you decide, and download an Opt-Out form.


NHS APP - If you would like to have confirmation of your covid vaccines, please sign up for Patient Access and the NHS App.  This will then give you the facility to share your Covid vaccine status as necessary.  Please do not ring the surgery about this, unless you need help to set up the Patient Access.  Thank you.

First time use of Patient Access online services for appointments & repeat prescriptions:

We will be closed on Bank Holiday Monday 3rd May.  

If you need medical attention whilst we are closed please contact NHS111.  There are also links on the Online Services page to eConsult - an online GP service which you can use when we are closed.   Please also make full use of your local Pharmacist who is trained to give you advice on medication and minor problems.  Please be patient when we re-open on Tuesday 4th May and only contact us on that day if you have an urgent query which can't wait until we have worked through the Bank Holiday backlog.  We are facing an unprecedented workload at the moment and are also continuing with the administration of the Covid-19 vaccine service.  Your understanding and patience is appreciated.

Self-care:  Please follow this link for fact sheets on common ailments, how to manage them at home and when to seek further help.  They have been produced with patient and professional input and reviewed by GP experts in the given topics. The fact sheets can be found at:

29.4.2021: Patients over the age of 40 are now being invited for their Covid vaccine.  You will receive an invite from the team at Clair Hall.  You will also receive an invite to book into one of the mass sites.  You can choose to book into either site, whichever is most convenient for you.  Please follow the links on the text you receive or wait to receive a phone call to book.


Vaccination services across our area are starting to arrange and carry out second dose appointments as people approach 12 weeks since their first vaccination.

The first dose of both the Pfizer BioNTech and Oxford AstraZeneca vaccine offer good levels of protection, but to get maximum protection from COVID-19, everyone will need to get a second dose.

We are therefore urging people to come forward for their second dose of the vaccine when they are contacted or if they have an appointment booked.

Vaccination experts recommended that people receive their second dose around 12 weeks after their first.

If you have arranged your appointment through the national booking service, you are likely to have booked your first and second appointments at the same time. If you have booked online you can remind yourself of your place and time of your vaccination using the ‘manage my appointments’ section on

If you had your vaccination at a GP led local vaccination service you will be contacted as your approach the 12 week mark. Please don't worry you will be contacted when it is time for your appointment.

31.3.2021 - We have now invited all patients aged 50yrs and over.  If you have not received your invite, or declined the invite but have now changed your mind, please contact us to arrange your vaccine.

If you have previously been identified as "clinically extremely vulnerable" to COVID-19 infection, you should have been offered a COVID vaccination already (if not please contact your surgery directly). Your adult household contacts (adults aged 16 and over living in the same household as yourself) are now also eligible for vaccination. Please ask these eligible household contacts to contact their own GP with a view to obtaining a vaccination appointment.

We ask that you do not ring the surgery to book your vaccine unless you have specifically been asked to by us, as this makes the phone lines very busy and critically ill patients are unable to get through. Your help and understanding are very much appreciated. 

When will I get my Covid 19 vaccine?

Covid-19 vaccine - you will receive an invitation for this vaccine according to government guidelines as detailed:

At this stage, the government are setting the guidelines with regard to who is to be vaccinated and in which order, according to their decided priority demographics. At present, GPs will have no say in deciding to whom and when the vaccines are given.  Please see below for the most up to date information:   

JCVI advises that the first priorities for the COVID-19 vaccination programme should be the prevention of mortality and the maintenance of the health and social care systems. As the risk of mortality from COVID-19 increases with age, prioritisation is primarily based on age.

This priority list is as follows:
1.residents in a care home for older adults and their carers
2.all those 80 years of age and over and frontline health and social care workers
3.all those 75 years of age and over
4.all those 70 years of age and over and clinically extremely vulnerable individuals
5.all those 65 years of age and over
6.all individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
7.all those 60 years of age and over
8.all those 55 years of age and over
9.all those 50 years of age and over

7th December 2020 - The NHS is now ready to deliver a vaccination programme for England so that those who need it most will be able to access vaccinations as soon as they are available. 

The prioritisation list is as above. The NHS will contact you when you are eligible to receive the vaccine and provide you with information about location and date. We will contact you when it's the right time to come forward, so please don't contact the NHS to seek a vaccine before then.

  • The vaccine will be given in order of priority to those at highest risk first.
  • We will be in contact with you with information about where and when you will need to receive the vaccine.
  • Please act on your invite when it comes, and make sure you attend your appointments when you arrange them.
  • Please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.


We have now successfully and safely vaccinated over 3000 patients with the flu vaccine.   If you are eligible for a flu jab and haven't yet had yours,  please book an appointment via Patient Access or contact reception.

30th November 2020 - Re: Flu vaccines for patients aged 50 - 64years of age:

The government have declared that 50-64 year olds may receive a flu vaccine this year.   There was no discussion with primary care or CCGs before this was announced in the media and therefore practices had little opportunity to prepare for this.  Indeed we have been told that we can not vaccinate patients in this age range until our elderly and at risk patients have been vaccinated.    As we are nearing the completion of our flu vaccination campaign for our elderly and at risk patients, we are now planning a vaccination clinic for patients aged 50-64years.
7th December 2020 - We have now set up a clinic for patients 50 - 64 years of age on the 23rd December from 4 pm - 6pm and the appointments are bookable on line via patient access. You may also ring the surgery to book in. If you are not signed up for patient access please use the "Online Services" option at the top of the page which will explain how to sign up. Thank you.


Please book an appointment via Patient Access or contact reception to book an appointment.  

Delivering the flu immunisation programme for this season will be more challenging than ever because of the pandemic.  

Please do not attend for your flu vaccine if you are suffering from a cough, temperature of loss of smell or taste.  Please re-book your appointment for when you are feeling better - at least 10 days after the start of your symptoms.

Please wear a face covering.

Please do not arrive more than 5 minutes before your scheduled appointment time to allow us to adhere to social distancing rules.  

You may need to queue outside at 2m distance, so please dress appropriately for the weather conditions.  But wear suitable clothing so that the upper arm can be easily exposed for vaccination.

Do not bring a friend/family member with you unless you need their assistance.

You will be asked to sanitise your hands upon entry.

Who is eligible for the flu vaccine?

 All patients who are over the age of 65yrs - born on or before 31 March 1956. So, patients currently 64 but will be 65 by 31 March 2021, will qualify.

 Plus patients who are under 65yrs but considered to be ‘at risk’ because they have one of the following medical conditions/eligibilities:


  • chronic (long-term) respiratory diseases, such as asthma (which requires an inhaled or tablet

        steroid treatment, or has led to hospital admission in the past). Chronic obstructive

        pulmonary disease (COPD), emphysema or bronchitis

  • chronic heart disease, such as heart failure
  • chronic kidney disease
  • chronic liver disease, such as hepatitis
  • chronic neurological conditions, such as Parkinson's disease, motor neurone disease, multiple  sclerosis (MS), learning disability or cerebral palsy
  • diabetes
  • problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
  • a weakened immune system as the result of conditions such as HIV and AIDS, or medication such as steroid tablets or chemotherapy
  • being seriously overweight (BMI of 40 or above)
  • are pregnant
  • are living in a long-stay residential care home or other long-stay care facility
  • receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
  • live with a patient who officially shielded during the Covid-19 lock down period.

Please note, flu vaccines are ordered a year in advance.  This was well before the Covid-19 pandemic was known of.  We will prioritise our patients who are over 65 years of age and those who are under 65 years but have a condition which makes them 'at risk' of complications from flu.  If we have any flu vaccines left after vaccinating our priority groups, we will hold 50 - 64year old flu clinics.  We won't know if we will be able to do this until November.

Access to the surgery

In order to promote safety for patients and staff, only patients who have booked appointments or those that have been asked to come in by a GP will be able to come into the surgery waiting room. Please telephone the surgery in the first instance if you need to speak to a GP.   Some appointments may be via the telephone or via video conferencing (with your permission).  If you are unable to telephone, please use the intercom system at the entrance to the practice and speak to a receptionist.  In line with government advice, the wearing of face coverings is compulsory at all times when in the surgery. We regret that unfortunately we are unable to provide masks for our patients due to insufficient supplies.

For any other enquiry, please ring reception on 01444 412280.

Advice Regarding Novel Coronavirus:

Face-coverings: Please use the following link to access government advice regarding face-coverings, including information for patients who feel they may be exempt:

Coronavirus - Check if you need medical help

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you've been to a country or area with a high risk of coronavirus – see our coronavirus advice for travellers
  • you've been in close contact with someone with coronavirus

Use the 111 coronavirus service


Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

For further information please use this website:

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.

These can be accessed at:           

27.2.2020 The RCGP has heard reports of insurers and travel companies requesting GP letters in order for people to cancel holidays due to Covid-19.   Professor Martin Marshall, Chair of the Royal College of GPs said: 

“Insurers and travel companies should be basing their decisions to offer refunds on advice from the Foreign and Commonwealth Office and Public Health England – not from letters from GPs.  It is not a good use of a GP’s time to be writing letters for patients who are not ill but have plans to travel – and GPs will always base their decisions on official advice.

Patients will undoubtedly have good and sensible reasons for not wanting to travel to certain places because of Covid-19, but this is not the same as being unable to travel due to existing illness and it should not become the GP’s responsibility to give patients advice about where not to travel.”

If you have been advised not to travel by NHS 111 or by Public Health England, they should provide you with any necessary documentation - the GPs will not be providing this.

Advice for parents who have children returning to school.

29.5.2020 - For any parents that are concerned about their child/children returning to school, please see the below document with advice and guidance. 

Advice for children returning to school


We are lucky to now have a Social Prescriber working for our Primary Care Network who will be at Newtons every Monday morning and all day Thursday.  

What is Social Prescribing:
​"Many things affect your health and well being. GPs tell us that a lot of people visit them feeling isolated or lonely. Or they might be stressed out by work, housing problems or managing long term conditions" Social Prescribing can help you have more control over your own health and find ways to improve how you feel in a way that suits you... this may include links to local groups/resources, personalised care planning and support with motivation, roles, routines and meaningful activity to help you feel better.

Chantelle Martin - Social Prescriber

Chantelle is a HCPC registered Occupational Therapist. ​Most recently she worked as an OT in Proactive Care/CoP Haywards Heath and has previously worked as an OT and Activity Co-ordinator for patients with Mental Health problems. She has a sports science degree and REPS Level 4 courses in Exercise and Mental Health and Obesity and Diabetes. She is interested in preventative proactive work in improving health and well-being to help individuals self manage and improve health choices. 

Please ring the surgery to speak to Chantelle at Newtons on Mon am or Thurs all day

See a GP by video with LIVI. Even at the weekend.

Patients of NEWTONS PRACTICE can now see an NHS GP by video using LIVI. Get medical advice, prescriptions and referrals on the same day – even at weekends. The service is provided free on the NHS.

You can download the LIVI app to your mobile phone or tablet, at the App Store or Google Play. Or visit for more information.

LIVI GPs are all GMC-registered NHS GPS, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Get the LIVI app here:

CQC Inspection - rated Good overall

Please see the report for further details of the inspection.

Primary Care Network - Haywards Heath Central

Key points:

  • From 1 July 2019, all patients in England will be covered by a primary care network (PCN) – the most significant reform to general practice in England in a generation.
  • PCNs will help to integrate primary care with secondary and community services, and bridge a gap between general practice and emerging Integrated Care Systems.
  • Since January 2019, practices have been organising themselves into local networks to provide care at greater scale by sharing staff and some of their funding.

We are working collaboratively with Dolphins Practice and Northlands Wood Practice and have formed a Primary Care Network called Haywards Heath Central PCN.  

Having PCNs enables health and social care professionals to offer more pro-active, personalised, co-ordinated and joined-up health and social care for patients.

Key benefits include:-

  • Primary and community health services will be joined-up; providing a more efficient service to patients with the aim of improving their health and well-being. Having joined-up services will lead to better sharing of information, so people only have to tell their story once to those involved in their care.
  • Services can be offered across a network of practices that could not reasonably be offered via an individual practice. Examples of such services include embedding new care models for frailty, long term conditions such as diabetes and access to new healthcare professionals such as clinical pharmacists and social prescribers
  • Patients will be able to access a wider variety of health and social care services through PCNs and have options to access these services through more than one GP or health service
  • GP practices will be more sustainable as they can share resources through the wider PCN.

Back in Control. Self refer for back care.

The BSUH Trust Back in Control programme (BIC) provides education, support and instruction to patients with long term back/neck pain. It is a six session course at the Princess Royal Hospital, on Thursday mornings, 10 am to noon, which provides patients with tips and skills to better manage their back or neck pain. Up until now it has been necessary for patients to be referred to the course by their GP, physiotherapist or other health professional. The Princess Royal are now looking to patients being able to self refer, thus speeding up the process, and avoiding taking up GP practice time. 

Please visit Management/Back in Control (BiC) leaflet or speak to your local physiotherapy service at the Princess Royal 01444 448664 for more information on course times and locations.

Evening and weekend access to GP appointments - Improved Access

Patients registered with a GP in Horsham and Mid Sussex/East Surrey can now access evening and weekend GP appointments.

Patients can book evening and weekend appointments at one of our primary care hubs in the local area.

The service was designed by NHS Horsham and Mid Sussex CCG/NHS East Surrey CCG, working in partnership with local patients and clinicians. The hubs are run by Alliance for Better Care Ltd, the local GP Federation.

How to book into the hubs

The GP hubs offer both routine and urgent appointments which can be booked through the patient’s own GP practice in the normal way, during normal opening hours.

Clinicians working at the hubs will be able to access a patient’s medical records with your agreement. Patients will be asked before any information is shared and can decline if they wish.

Your help to design this new service

In preparation for this additional, improved access to GP care we sought the views and experiences of local patients and the public through a survey. The results can be found here

If you require urgent medical attention when the practice is closed please dial 111 

The doctor on call may ask you to attend a designated treatment centre which is often at the Princess Royal Hospital or they may visit you at home if they deem this to be more appropriate. Medical advice may also be given to you by a doctor or triage nurse over the phone. You can also contact your local pharmacy for advice.

Care Coordinator

Please let Susan Read our Care Coordinator know if you look after someone so we can ensure our Carers Register is kept up to date. Susan has a wealth of knowledge relating to local services that are available to you and the person you are caring for. Please contact her by phoning the practice on 01444 412280 to arrange an appointment.

Patient Participation Group

We want to hear your views about the practice, what works, what doesn’t and how we might improve services to you.  We are looking to involve as many patients in the group as possible, on a voluntary basis, so that we can shape and develop the services that we deliver to you, to make sure we offer you the services that you would expect and require. 

Your contribution would be valued and appreciated in helping us to help you, so we can give you the best quality health care.  If you feel we do things well, we would like to know, so we can continue the good work!  The group is always looking for new members to join, it is very informal and friendly. Please refer to the Patient Participation Group page for more information or contact Karen Ray at the practice.

On Line Access for Patients

Access to your repeat medications is available on line. Please be aware that all users of this service have to have obtained a unique pin number to use this on line service by completing an application form and showing photo ID (Driving licence or Passport) at the reception desk. The reception team will then give you your unique personal pin number so you can order on line prescriptions, make appointments and cancel them. In time you will also be able to access your test results and your medical records should you wish to. You can also install an app on your smart phone if you find this more convenient. If you are registered and wish to use this service then please visit the appointments page and click on the appointments on line tab.

Physiotherapy - Self Referral

Patients can self refer to the Physiotherapy Department at the Princess Royal and do not need to be seen by a doctor first. This is a pilot scheme that is not available to all practices in Mid Sussex and the feedback from patients has been that it is easy to self refer. It will also speed up the process as patients do not need to obtain an appointment with a doctor at the practice before referring themselves. To use this service please go to the 'Our Services tab' for further details or speak to a member of reception staff when you come into the practice, as they will be able to give you details of this service. 


Evening and Weekend access to GP appointments

GP appointments are now available during the weekend and evening and at the weekend for people registered with a GP in Horsham and Mid Sussex.

This means that routine and urgent appointments are available at a local hub during weekday evenings and on a Saturday and Sunday, to make sure local people get the health help and support they need.

NHS Horsham and Mid Sussex CCG, working in partnership with local patients and clinicians, designed the service. The appointment hubs are run by Alliance for Better Care Ltd, the local GP Federation.

How to book an evening or weekend appointment at the hub.

Appointments can be booked through your own GP practice in the normal way, during normal opening hours.

Clinicians working at the hubs will be able to access your medical records with your agreement. You will be asked before and information is shared and can decline if you wish.

Your help to design this new service

In preparation for this additional, improved access to GP care, we sought the views and experiences of local patients and the public through a survey. The results can be found here:



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