Flu / Covid vaccine info

Flu vaccine clinics:

We have set up a flu clinic on Monday 22nd November for patients who are under sixty five years of age with healthcare conditions that make them eligible for the flu vaccine.   Please book these appointments online if you're able to as our phonelines are very busy at the moment.   

Clair Hall are also going to be vaccinating our patients for Flu alongside their Covid Boosters when they are due. Those who are due a Flu vaccine, but not due a Covid Booster yet (these need to be at least 6 months from your last primary dose), will be contacted directly by Clair Hall to book.  Clair Hall have been sent our patients details so will contact you directly, either via text, phone or letter.

Covid vaccines update:

Please visit  https://abcltd.org.uk/covid-vaccination-programme/walk-in-clinics/ to see the availability of walk in clinics, for any adult needing their first or second covid vaccine (2nd vaccine must be 8+ weeks since first dose, and be the same vaccine type), no booking required. Or https://www.sussexhealthandcare.uk/keepsussexsafe/sussex-covid-19-vaccination-programme/

If you are due your second vaccine and you had the first one at Clair Hall in Haywards Heath, the ABC team at Clair Hall will contact you to book your second vaccine.  Please avoid ringing the surgery unless your second vaccine is overdue as our phone lines are still exceptionally busy with Covid related queries.

Patients aged 18-29yrs, who are eligible for a Covid vaccine (living with a CEV patient, carer, healthcare worker etc.), will be booked in for a Pfizer vaccine if it's their first vaccine.  If they had a Astra Zenica vaccine first, they are recommended to have AZ for their second, unless they have a strong history of thrombosis related conditions.

Covid-19 vaccination and blood clotting.  Information about your vaccine:

Covid-19 vaccination and blood clotting, information about your vaccination leaflet

Vaccination services across our area are starting to arrange and carry out second dose appointments as people approach 8 or 11 weeks since their first vaccination.

The first dose of both the Pfizer BioNTech and Oxford AstraZeneca vaccine offer good levels of protection, but to get maximum protection from COVID-19, everyone will need to get a second dose.

We are therefore urging people to come forward for their second dose of the vaccine when they are contacted or if they have an appointment booked.

Vaccination experts recommended that people receive their second dose around 8+ weeks after their first.

If you have arranged your appointment through the national booking service, you are likely to have booked your first and second appointments at the same time. If you have booked online you can remind yourself of your place and time of your vaccination using the ‘manage my appointments’ section on www.nhs.uk/covidvaccine.

If you had your vaccination at a GP led local vaccination service you will be contacted as your approach the 8 or 11 week mark. Please don't worry you will be contacted when it is time for your appointment.

At the moment where patients have had a vaccination outside of England (i.e.in other countries or in Northern Ireland, Scotland and Wales), you will need to ask us to record your vaccine directly into your clinical record on our system.
Unfortunately there is currently no capability for overseas vaccination events to be entered into the Point of Care system and therefor patient’s vaccinations from abroad cannot be visible on the NHS App. NHS Digital have noted the issues and are currently looking into this. Patients are advised to keep/obtain any physical proof that they have had these vaccines.

Please do not come to the practice if you are suffering from a cold, cough and/or fever unless you have been advised to by one of our doctors.

If you believe you may have Coronavirus – you should get a test done as soon as possible. You need to get the test done in the first 5 days of having symptoms.   You can use the following website to arrange a test:


Please use the following link for advice regarding self-isolation and treatment if you have Coronavirus or symptoms of Coronavirus:


Face-coverings: Please use the following link to access government advice regarding face-coverings, including information for patients who feel they may be exempt:



We are working hard to ensure the safety and wellbeing of our patients and staff.   We have introduced some changes to the way we work in order to ensure that our vulnerable and unwell patients receive the essential care they need. 

Please ring us for advice if you have a medical condition which you are worried about.  If you have an emergency i.e. chest pain or acute abdominal pain,  A&E and the Royal Alex Children's Hospital are operating and seeing emergencies.  Please do not leave any urgent medical condition untreated - a clinician will be able to assess you by phone and then decide the best plan of treatment with you.

Whilst we are reducing non-essential reasons for anyone physically visiting the practice, you will be assessed and treated as necessary.  Requests for appointments will be triaged by a doctor or paramedic. Anything that can be dealt with over the phone will be.  Our nurses and doctors can also conduct a video consultation with you if they feel this would be beneficial.  However, if the clinician believes you should be seen, you will be offered a face-to-face appointment, and in line with government advice it is now compulsory for patients to wear facial coverings whilst in the surgery. We regret that we are unable to provide masks for our patients due to insufficient supplies.

If you have a temperature or a cough, you may be asked to attend another site for review.

Please do ring us for advice if you have a medical condition that you are worried about.  

GP Appointments: We are booking telephone appointments with each GP and we are using video consultations too where necessary.   You may receive a text message from your GP with medication instructions or other advice.   The GP will tell you if they feel you need to be seen face to face and will arrange this appointment with you.   You will have full access to your GP when necessary and in a way they deem is appropriate and safe.

Nurse Appointments:   Nurses will continue to see patients where clinically necessary.  They may phone you first to discuss your appointment.   Please do not attend the surgery if you are feeling unwell with a cold, cough and or fever (temperature). 

Over the coming weeks, our nurses will contact patients who need a chronic disease review and will conduct these over the phone.  They will advise you if you need to come in for a blood test.  Routine cervical smear tests are also important and are being booked in as normal.

Our nurses will still doing blood tests, dressings and other essential vaccinations.

Prescription requests: During this period we will allow patients to phone for a prescription,   however, our telephones are exceptionally busy and we are anticipating a loss of staff due to self-isolation restrictions.  Therefore, we would ask if you could please sign up for Patient Access via our website so that you can order your prescriptions online.  You will be able to choose which Pharmacy you would like your prescription to go to.

You can also email wsxccg.Newtons.prescriptions@nhs.net

Telephone Queries:

Our telephone lines are exceptionally busy at the moment and understandably we are receiving a lot of queries regarding Coronavirus.  We would ask that you please access the NHS website for information and advice regarding Coronavirus before you ring the practice. 

The COVID-19 situation is likely to change regularly and up to date information can be found on the NHS website https://www.nhs.uk/conditions/coronavirus-covid-19/

Stay at home advice:


Guidance for employees who need to self-isolate:



Do I need a sick note? Government guidance is here https://www.gov.uk/government/publi...loyers-and-businesses-on-coronavirus-covid-19 You can obtain an Isolation note from https://111.nhs.uk/isolation-note

We are grateful for your patience and understanding whilst we cope with this unprecedented situation.  The Practice is under extreme pressure but working hard to do our very best to look after your health and wellbeing. 


Autumn 2021 - Clair Hall will be contacting our patients directly to book in their Flu vaccines and Covid Boosters when they are due.

Flu is a viral infection that usually strikes between December and March.  It can affect people of all ages.

It is NOT a cold!    It is much more than a heavy cold.

You can catch flu by inhaling the virus or by handling items touched by an infected person.  The symptoms start to develop one to four days later.  It makes you feel completely exhausted and the extreme fatigue may last for one or two weeks. 

Don't let Flu affect you this winter





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