The practice will be closed Christmas Day, Boxing Day and New Years Day, the practice will operate normal opening times on all other days throughout the festive period.
When the practice is closed Out of Hours emergency cover is provided by Harmoni West Sussex who manage the 111 service. Please phone them direct - Tel No. 111
When Practice Closed
If you require urgent medical attention when the practice is closed please dial 111
The doctor on call may ask you to attend a designated treatment centre which is often at the Princess Royal Hospital or they may visit you at home if they deem this to be more appropriate. Medical advice may also be given to you by a doctor or triage nurse over the phone.
Please let Susan Reid our Care Coordinator know if you look after someone so as we can ensure our Carers Register is kept up to date. Susan has a wealth of knowledge relating to local services that are available to you and the person you are caring for. Please contact her by phoning the practice on 01444 412280 to arrange an appointment.
On Line Access for Patients
Access to your repeat medications is available on line .Please be aware that all users of this service have to have obtained a unique pin number to use this on line service by completing an application form and showing photo ID (Driving licence or Passport) at the reception desk . The reception team will then give you your unique personal pin number so you can order on line prescriptions, make appointments and cancel them. In time you will also be able to access your test results and your medical records should you wish to. You can also install an app on your smart phone if you find this more convenient.
Once registered for Patient Online Access you will also be able to book appointments with doctors on line . If you are registered and wish to use this service then please visit the appointments page and click on the appointments on line tab.
Physiotherapy -Self Referral
Patients can self refer to the Physiotherapy Department at the Princess Royal and do not need to be seen by a doctor first. This is a pilot scheme that is not available to all practices in Mid Sussex and the feedback from patients has been that it is easy to self refer and can speed up the process as patients did not need to obtain an appointment with a doctor at the practice before referring themselves. To use this service Please go to 'Clinics and Services tab' for further details or speak to a member of reception staff when you come into the practice, as they will be able to give you details of this service.
Have you received your leaflet about how your data is going to be used ?
Check out the Care.data tab.
The Car Park: Property Services in consultation with the Partners of the practice are looking at how the car park and practice can be made more accessible for all patients, as well as those patients who have specific disability needs and parents of infants in pushchairs. We are hoping we can make long overdue improvements and will keep you advised of our progress. Meanwhile our thanks to all patients who have had the inconvenience of paying for parking their car near to the practice because of the lack of space.