If you require urgent medical attention when the practice is closed please dial 111
The doctor on call may ask you to attend a designated treatment centre which is often at the Princess Royal Hospital or they may visit you at home if they deem this to be more appropriate. Medical advice may also be given to you by a doctor or triage nurse over the phone. You can also contact your local pharmacy for advice.
As of 23rd June 2018 Lloyds pharmacy on the Broadway are closed. Please make sure you come in to nominate a new pharmacy of your choice, note that not all pharmacies offer a repeat prescription service. If you don't nominate a new pharmacy your prescriptions will stay at the surgery until you collect them. The new pharmacy at the surgery should open some time in September.
Please let Susan Read our Care Coordinator know if you look after someone so we can ensure our Carers Register is kept up to date. Susan has a wealth of knowledge relating to local services that are available to you and the person you are caring for. Please contact her by phoning the practice on 01444 412280 to arrange an appointment.
On Line Access for Patients
Access to your repeat medications is available on line. Please be aware that all users of this service have to have obtained a unique pin number to use this on line service by completing an application form and showing photo ID (Driving licence or Passport) at the reception desk. The reception team will then give you your unique personal pin number so you can order on line prescriptions, make appointments and cancel them. In time you will also be able to access your test results and your medical records should you wish to. You can also install an app on your smart phone if you find this more convenient. If you are registered and wish to use this service then please visit the appointments page and click on the appointments on line tab.
Physiotherapy - Self Referral
Patients can self refer to the Physiotherapy Department at the Princess Royal and do not need to be seen by a doctor first. This is a pilot scheme that is not available to all practices in Mid Sussex and the feedback from patients has been that it is easy to self refer. It will also speed up the process as patients do not need to obtain an appointment with a doctor at the practice before referring themselves. To use this service please go to the 'Our Services tab' for further details or speak to a member of reception staff when you come into the practice, as they will be able to give you details of this service.
Have you received your leaflet about how your data is going to be used? Check out the Care.data tab