Appointments

Consultations are by appointment only.

We offer routine advance appointments with all our doctors, up to 6 weeks in advance (subject to availability).

Urgent Care Clinic

Should you feel that you need to be seen TODAY, please telephone us before midday and ask the receptionist to inform the urgent care clinic.  

Please give them your contact details and some information about your condition, as they will ensure that you are contacted by a clinician, preferably within 3 hours of initial contact. You will be asked to keep close to your phone.

If the clinician feels you should be seen today, then they will invite you to come to the surgery at a specific time. As these are emergency appointments please expect delays.

We also offer telephone consultation appointments whereby the doctor can call you either in the morning or the afternoon as agreed by the urgent care team.   

The telephone lines are busiest between 8.00 and 10.00am. 

Routine Appointments

You can see any doctor who is available. Please ask the receptionist if you would like to see a male or female doctor. We may not always be able to give you your choice, but we will endeavour to help you if we are able to and suggest an alternative doctor. Please note that each appointment is 10 minutes long. If you feel that you will need more time, please ask the receptionist if you can have a double appointment. Thank you.

The practice nurses also run their own appointment system and patients are able to book appointments in advance.

Please book an appointment with the practice nurse and not the doctor for routine cervical smears, contraception checks etc. You can take your own blood pressure test using our waiting room machine, just follow the instructions. The receptionists will advise you if it is appropriate to see a practice nurse. This will help to ensure that the doctors are able to see acutely ill patients and those patients who they need to review.

 Morning Sessions can start between 8.00 and 8.30 - Afternoon sessions can start from 2.30 -3.30 - These sessions can be subject to change.

Cancellations & Reminders 

If you have an appointment that you are unable to keep, please let the surgery know as soon as possible and always before the time of the appointment. Any cancelled appointments can then be given to other sick patients. You can now register to receive information by text message on your phone regarding appointments and health care. If you wish to register for this messaging service please fill out the consent form. Please make sure we have your up to date contact details.

Evening and weekend access to GP appointments

GP appointments are now available during the evening and at the weekend for people registered with a GP in Horsham and Mid Sussex.

This means that both routine and urgent appointments are available at a local hub during weekday evenings and on a Saturday and Sunday, to make sure that local people get the health help and support they need.

NHS Horsham and Mid Sussex CCG, working in partnership with local patients and clinicians, designed the service. The appointment hubs are run by Alliance for Better Care Ltd, the local GP Federation.

How to book an evening or weekend appointment at the hub:

Appointments can be booked through your own GP practice in the normal way, during normal opening hours.

Clinicians working at the hubs will be able to access your medical records with your agreement. You will be asked before any information is shared and can decline if you wish.

Your help to design this new service

In preparation for this additional, improved access to GP care, we sought the views and experiences of local patients and the public through a survey. The results can be found here:

www.horshamandmidsussexccg.nhs.uk/news/your-views-on-evening-and-weekend-access-to-gp-services/